Want Answers To Only Knoxville Tickets Frequently Asked Questions?
If you have inquiries about Only Knoxville Tickets or how our ticketing processes work, just search our FAQ page. If you have other problems not shown in this list, just call our customer service hotline. Phone 865-229-9504 or fill out our support form.
When someone buys a seat from a venue’s ticket office -- known as the primary ticket seller -- they have the option to resell that reservation to a different ticket seeker. Suppliers in the secondary ticket marketplace may include box office promoters, licensed ticket brokers, and firms, and individuals like you. Only Knoxville Tickets gets its tickets from a popular ticket marketplace, and restricts search results for only Knoxville and adjoining towns so you will easily find the top seats in your town.
The price/demand model runs the secondary marketplace you could see that price points differ as you get closer to the event. It’s not uncommon to find tickets go for less than box office prices. You may also see in-demand seats for sold out shows that might cost more than the original cost. The rule to the secondary market is to look back as much as possible to see who’s playing in Knoxville.
Depending on the transaction, you might collect your tickets in one of six methods:
Email download: A PIN code will be e-mailed to you before the event, that you should download your physical ticket. These e-tickets might have to be downloaded through My Ticket Tracker.
Mailed: Sellers will mail the tickets through FedEx. Packages are guaranteed to get there before start time, and you’ll be sent a FedEx tracking id once the tickets ship.
Venue Will Call: Tickets will be waiting for you in the will call or main window.
3rd party Pick-up: Tickets should be picked up at an outside location (not more than 30 minutes away from the event).
Paperless: The seller will come and meet you at the venue and go with you to the will call area.
Flash: The ticket seller will send you a gift card that you can scan at the venue gate. It will contain the initial sale transaction and generate a viable receipt.
You can choose an alternate shipping address -- even P.O. boxes -- for most ticket orders placed with Only Knoxville Tickets. However, on sales above $750, the seller can reject to ship to a different address other than the billing address. Furthermore, sellers may request a signed authorization from the buyer if they need proof that the alternative shipping address is valid.
Instant tickets are generally available to download and print once you place your order. Please allow for processing time, which might take as much as one business day. You will get a confirmation email showing you how to view your instant tickets.
To ensure you have a wonderful experience in Knoxville, all tickets come with a 100% Money Back Guarantee if:
The seller never fulfills your order
You receive your tickets after the event begins
The purchased tickets are found to be unacceptable by the venue. (Demonstrable proof must be supplied by the venue in a written letter.)
The event was canceled with no rescheduled date. (Shipping fees not included in the refund.)
Tickets from Only Knoxville Tickets are generally first-come, first-served. If your purchase was canceled mid-purchase, it means another buyer submitted their purchase before you. Unfortunately, you will have to go back to that event and try buying a different seat.
Most sellers are listing multiple groups of seats and are able to fulfill parties more successfully if they don’t add the seat numbers on most listings. Of course, you'll see rows and sections to choose from. Rest assured that your seats will be situated next to your other tickets unless shown in the ticket description.
Because Only Knoxville Tickets is a resale site, the original buyer’s name will be on the ticket instead of yours. Nevertheless, you will still get be admitted into the event, as it's the bar code that's vital to enter.
To prevent ticketing scams, the majority of tickets are unique entities. As such, if your tickets get stolen, ruined, or lost you can contact the seller to ask if it is possible to replace lost tickets. However, all sales are final.
If an event gets totally canceled, you are eligible for a complete reimbursement (shipping not reimbursed). If the event has been postponed and rescheduled for a new time, your tickets will carry over to the new date.